Billing Support

If you got a charge on your debit or credit card statement that show, Nicosia, CY we may have processed a charge to your account on behalf of one of our network site. You can retrieve information about charges to your account by contacting our world class customer service department 24 hours per day. Please review the questions listed below, solution to your inquiry may be available there. If you are unable to find an answer to your question, kindly click on the live chat link and talk to our highly trained customer care team or leave a message with your contact detail to receive an answer to your inquiry via email.

My card statement showing Yellowplum Limited, which website I been billed for?

Yellowplum is one of the market leaders in Indian adult entertainment serving Indians from around the world from last over 11 years. If you see charge on your card statement from +1 786 220 3317 please contact or click for a live chat with our support representative. You need to have your email address and credit/debit card number handy to look any charges in our system and provide you quick support.

For which websites Yellowplum is providing billing solutions?.

Yellowplum is providing secure online credit / debit card billing solution for the following websites:

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I don't recognize charge on my credit card statement.

We offer discreet billing for our customers. This means the description in your statement will not match the product name you signed up with. In its place, the name of our company Yellowplum Ltd. will be on your statement. Upon enrollment to any of our sites, you’re sent a welcome email that includes membership details that lists the name of the billing processing company that accepts your payment. If you can’t find this email in your inbox, try checking your email account's spam folder. If you feel you haven't received this confirmation email, give us a call and we will provide you with professional advice in the event you have been a victim of fraud.

How can I verify if my account has been cancelled?

Upon successful cancellation of an account, you will be sent a confirmation email to the email address used during sign-up. If you can’t find this email in your inbox, try checking your email account's spam folder. If you haven’t received the confirmation email or you don’t have access to the email address on file, give us a call and we’ll verify the cancellation.

How often will I be charged for my membership?

Monthly memberships are billed upon sign-up and every 30 days thereafter until cancelled.

Three month memberships are billed upon sign-up and every 90 days thereafter until cancelled.

One year memberships are only billed upon sign-up and automatically expire after 365 days.

Trial memberships are billed upon sign-up and are automatically upgraded to standard monthly memberships unless cancelled within the trial period. If a trial membership becomes upgraded, the resulting standard monthly membership billing policy will apply as of the upgrade date.

How does the Trial membership work?

Many of the sites allow for the purchase of a trial membership at a special-offer price and are only available for a certain number of days. All trial memberships are automatically upgraded to standard monthly memberships unless they are cancelled within the trial period. Please refer to the “Terms and Conditions” of the website that you joined for further information.

How do I cancel my membership?

We offer multiple cancellation methods. You can cancel membership yourself by visiting particular site Members Support section available inside members area and click on Membership Cancellation section and click on billers name, if you not sure which billing company you used at the time of signup, please check our welcome email which we send you after successful signup, biller name will be in there or for faster service, give us a call using our number: +1 786 220 3317